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A scheduling conflict arose that could not be resolved Provided incorrect information.
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Great service! Would use again.
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I no longer need my item(s) shipped No longer need this shipped.
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Great job!
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The customer no longer needed the item(s) shipped Customer cancelled order.
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A scheduling conflict arose that could not be resolved .
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The service provider did not show up at agreed upon date and time Provider said they would call me the morning after they were originally to pick up. They did not call me. I tried calling them and texting them and I received no response.
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The service provider did not show up at agreed upon date and time It was assumed that a pick up would be scheduled between normal business hours since we are both businesses. Mr LeBlanc was well aware that he was picking up at a business as he was told so in email and verbal communication. I know am in jam and have no one to delivery this table that is already run late as Mr. Leblanc knew from the outset. I believe he did not fulfill his end of the agreement and has left me high and dry after having already told my client we scheduled her delivery.
Response from countrypicker:
We did nothing wrong here and tried to accommodate. The cause of the problem was his original post, which indicated the pickup was at a "residence", which is important because most people do not restrict pickup to "business hours”. It’s usually the opposite. We did not know it was a warehouse pickup with restricted hours until AFTER he accepted or bid. We did offer other alternatives, but they were rejected. As for us leaving him high and dry, we only had this tendered to us for 6 hours from ac
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Our contact, Douglas Guy provided excellent customer service on our job from start to finish. We will definitely do business with ProVision Logistics again. Thanks.
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