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Good company, they helped me on both sides. Easy loading and unloading location. Very prompt and fast in communication.
Response from Randy H.:
Thanks for great communication and on-time pick and delivery. Hope to work with you again.
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A scheduling conflict arose that could not be resolved
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The customer misrepresented the shipment, and I cannot service it He changed the date of pick up.
Response from Randy H.:
Shipper did not misrepresent, customer went out of town.
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I have not been able to contact the customer after a reasonable period of time. I tried to call and text
Response from Randy H.:
No call or text was received. When carrier finally responded, he said he wasn't going as far as Key West after booking it.
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Spoke with the customers about getting his insurance through uShip. He declined at the time he posted the shipment and asked us to provide it free.
Response from Randy H.:
We took a chance and booked 6 shipments with a NEW carrier who had no reviews. We called to request insurance documents and carrier indicated he would bring them at pick up. He was running late so we called. When confirming that he would be bringing insurance documents he indicated he didn't have sufficient insurance after initially saying he did.
We cancelled with this carrier because he misrepresented his insurance coverage.
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Spoke with the customers about getting his insurance through uShip. He declined at the time he posted the shipment and asked us to provide it free.
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Spoke with the customers about getting his insurance through uShip. He declined at the time he posted the shipment and asked us to provide it free.
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Spoke with the customers about getting his insurance through uShip. He declined at the time he posted the shipment and asked us to provide it free.
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Spoke with the customers about getting his insurance through uShip. He declined at the time he posted the shipment and asked us to provide it free.
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